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Refund Policy


Thanks for shopping at justwellness-healthtea.com
If you are not entirely satisfied with your purchase, we're here to help.

Returns
If you have simply changed your mind we do not provide refunds. Special consideration will be given in exceptional circumstances however you must be able to provide satisfactory proof of purchase.  

You have [30] calendar days to return an item from the date you received it. Once 30 days has passed from the date of purchase, refunds or exchanges are not applicable. 

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Any item returned after 30 or more days, damaged items or items not in its original condition will not be accepted. 

Items under Sale cannot be refunded. Refunds are applicable only for regular priced items. 

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us
If you have any questions on how to return your item to us, contact us.